Privacy Policy
Last Updated 15 May 2025
NAML ONLINE SERVICES PVT LTD (“we,” “us,” or “our”) operates https://namlhost.com (the “Site”) and provides hosting, domain, and SSL services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our Services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, billing address, phone number, payment details (credit card, PayPal), and government IDs (for domain registration).
Account Data: Usernames, passwords, service usage logs, IP addresses, and transaction history.
Technical Data: Browser type, device information, cookies, and analytics (e.g., Google Analytics).
User Content: Data you upload to our servers (websites, databases, emails).
2. How We Use Your Information
We use your information to:
– Provide, maintain, and improve the Services.
– Process payments and renewals.
– Communicate with you (e.g., service updates, support tickets).
– Monitor security and prevent fraud.
– Comply with legal obligations (e.g., domain registration laws).
3. Sharing Your Information
We may share your information with:
Third-Party Vendors: Payment processors (e.g., PayPal, Stripe), domain registries (e.g., ICANN), and hosting infrastructure providers.
Legal Authorities: When required by law (e.g., court orders, tax compliance).
Business Transfers: In mergers, acquisitions, or asset sales.
We do not sell your data to third parties for marketing purposes.
4. Data Security
We implement safeguards to protect your information:
Encryption: SSL/TLS for data transmission.
Access Controls: Restricted access to sensitive data.
Regular Audits: Security assessments of our systems.
You are responsible for securing your account credentials.
5. Data Retention
We retain your information only as long as necessary:
Active Accounts: Until you request deletion.
Legal Requirements: Domain registration data (as per ICANN) or tax records (7 years).
Backups: Stored securely and deleted per retention policies.
6. Your Rights
Depending on your jurisdiction, you may:
– Access, correct, or delete your personal data.
– Object to processing or request data portability.
– Withdraw consent (e.g., marketing emails).
To exercise these rights, contact us at [info@namlhost.com].
7. Cookies & Tracking Technologies
Essential Cookies: Required for site functionality (e.g., login sessions).
Analytics: To understand traffic patterns (opt-out via browser settings).
Third-Party Cookies: Used by payment processors (review their policies).
8. International Data Transfers
Data may be stored/processed in India, the U.S., or other regions. We ensure transfers comply with applicable laws (e.g., GDPR for EU users).
9. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page, and we will notify users via email or site notices.
11. Contact Us
For questions or requests, contact:
NAML ONLINE SERVICES PVT LTD
New Town, Action Area II, Kolkata, West Bengal 700135, India
Email: info@namlhost.com
Phone: +918017210141